Problem Solving Using Six Sigma Tools

Many problems in business require the use of tools that are adept at using data to develop solutions. The Course will provide all the tools that the Six Sigma concept uses to address problems using data to develop root causes and provide solutions.

Who should attend

Operations, Sales and Customer Service Managers who have the need to solve Business Problems by driving to root cause.

Course Segment Description

Fundamentals Workshop - Measurement
Fundamentals Workshop - Analysis

YOU WILL LEARN TO

• Determine causes of Variation
• What to measure first
• What an adequate sample size is
• Analyze Shift, Drift and outliners
• What Six Sigma tools should be used
• To use Process Maps and Graphical Tools
• Learn to plot Data
• Develop a Design of experiments
• Analyze Data

Performance Measurement Using Advanced Six Sigma Tools

YOU WILL LEARN TO

• Develop Accurate Data
• Differentiate between Continuous and Discrete Data
• Select Measurement Tools
• Use the Cause/ Effect Diagram
• Check the Measurement System

Performance Analysis using Advanced Six Sigma Tools

YOU WILL LEARN TO

• Determine if the Data Gathered will assist in Analyzing Cause
• Understand Patterns
• Know if you have Enough Data
• Understand the Baseline