Master's Certificate in Customer Development and Relationship Management

To earn a Master's Certificate in Customer Development and Relationship Management, you must have successfully completed six of the following Courses from the Helle Consulting, Inc. or SVA offerings

REQUIRED COURSES

• Understanding and Implementing Enterprise Resource Planning (ERP) Systems
• Customer Relationship Management
• Developing a Marketing Plan

CORE COURSES (Select a minimum of two Courses)

• Collaborative Solution Development (Team Problem Solving)
• Solving Problems Using Six Sigma Tools
• Solving Problems Using Advanced Six Sigma Tools
• Incorporating a Lean Supply Chain Program
• Business Process Analysis

ELECTIVES (Select a Maximum of one course)

• Fundamentals of Lean Thinking
• Sales & Operations Planning and Demand Planning