SVA Course Curriculum - Business Process Development

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Enterprises are driven by and organized around business processes. Efficient and effective processes contribute to responsive, productive and profitable enterprises. This course contains three main elements required to develop a business process: 1. business process analysis, 2. business process design, and 3. business process implementation.

Participants will learn how to properly analyze current systems using the process mapping tool. The class will understand how to evaluate the level of integration between the many business processes and how to avoid changing a process internally only to discover that it is not compatible with corresponding sub-systems.

What You Will Achieve:

• Knowledge that will enable participants to better identify Processes in need Improvement.
• The ability to separate the three stages of developing or changing a Process.
• Skills that will enable you to immediately apply to improving key Processes.
• An understanding of how to align an IT Strategy with Operations Strategy.
• The ability to analyze, design and Implement effective change.
• A thorough understanding of how to differentiate between refinement, redesign and re-engineering a process.

What You Will Learn:

• Process Analysis Tools - An understanding of the tools that aid in the diagnostic phase of the systems and process review.
• Process Mapping - How to develop process maps that thoroughly describe how the current processes achieve business objectives.
• Systems Documentation - The most commonly used method of capturing and explaining business rules and practices.
• Sales and Operations Systems Integration - How to model your business planning function using process design principles.
• Analysis Techniques - Methodologies will enable you to quickly identify process gaps, redundancy and unnecessary steps in a process.
• Creative Analysis and Design - How best to apply redesigning, re-engineering and rethinking in addition to deciding when and how top use each one.

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